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How do I change my password?

 Your administrator can reset your password for you but it's easy to  change it yourself.

Change a known password

You can change your password at any time from the "Hello your name" drop down menu in the top right hand corner of your browser. 

Passwords need to be a minimum of six characters and must contain at least one of each of these:

  • digit (numbers 1-9)
  • letter (upper or lower case letters)
  • special character (!@#$ etc.)

If you have any problems setting a new password you can always ask your administrator to request a new password for you. 

Controls:

Buttons and Icons

Click this link to get more information on the OK, CANCEL, ADD and EDIT buttons as well as the Help and Close icons

Change a forgotten password

You can reset your forgotten password from the login page by clicking on the Forgot Password on the bottom left of the login box.

Step 1

  • Enter your company code
  • Click OK
  • Click Forgot Password on the login page

Step 2

  • Enter your username
  • Click OK
  • Answer your security question/s

Step 3

  • Enter a new Password
  • Confirm your new password by entering it a second time  
  • Click OK

Passwords need to be a minimum of six characters and must contain at least one digit, one letter and one special character.

If you have any problems setting a new password you can always ask your administrator to request a new password for you.

Controls:

Buttons and Icons

Click this link to get more information on the OK, CANCEL, ADD and EDIT buttons as well as the Help and Close icons

More

Log a support ticket or ask the Community

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