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  1. Buttonwood Help Centre
  2. Buttonwood Automate
  3. Knowledge Base

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Knowledge Base

  • Broker Appliance High Availability and Protection - On-Premise Appliance
  • Creating Service Provider Credentials - Azure
  • Creating Service Provider Credentials - AWS
  • Default Passwords
  • KB - Account Error "Error: Credential test failed for account <xxx>: SSL handshake failed, possible due to an invalid or untrusted certificate."
  • KB - Appliance Error: "The guest operating system 'debian9_64Guest' is not supported"
  • KB - Dashboard Warning: "Unregistered User"
  • KB - Deployment Error: "Could not find an image mapping for opSysVersion <xxx> and native cloud <xxx> (8782204)"
  • KB - Deployment Error: "Network Error. Timed out trying to connect to <vm-ip-address>"
  • KB - Deployment Error: "You do not have access to any cost centres. Please contact your budget manager."
  • KB - Deplyoment Error: "Needed to prompt for a connection or sudo password (host: x.x.x.x), but abort-on-prompts was set to True"
  • KB - How to extract a certificate and private key from a signed certificate
  • KB - Minimum Permissions Required for Service Provider Accounts Configured in Buttonwood Automate
  • KB - Network traffic doesn't bypass proxy as configured
  • KB - Services Error: "<BCXExchange> {ping} Failed tenancy check: could not initialize proxy - no Session; nested exception is org.hibernate.LazyInitializationException: could not initialize proxy - no Session (200)"
  • KB - The users screen doesn't show all users in my Active Directory
  • KB - VM instances are not assigned a public IP address
  • KB - What is the frequency of a repository synchronisation (auto sync)?
  • KB - When deploying Azure blueprints, VM names are generated as random strings
  • KB - When deploying blueprints, expected Cost Centres aren't listed
  • KB - When deploying blueprints, the Lease End Date cannot be indefinite
  • KB - When deploying blueprints, the Lease End Date is limited to X days
  • ServiceNow - Example - Deploy Broker Catalog Items from ServiceNow
  • ServiceNow - Example - How to Create REST API Requests
  • ServiceNow - Example - Populate the ServiceNow Catalog with Published Broker Catalog Items